Terms of Service
Last Updated: September 8, 2026
Welcome to THSIX Powered By Wellnova life. These Terms of Service govern your access to and use of the thsix website and your purchase of products through our online store.
By visiting our website, browsing our products, or placing an order, you agree to these Terms of Service. Please read them carefully before making a purchase.
1. About THSIX
THSIX Powered By Wellnova life is an online footwear brand focused on providing stylish, comfortable, and affordable footwear to customers across India.
Our goal is to make premium-looking footwear accessible at affordable prices without representing our products as genuine products of third-party brands.
The website primarily offers non-branded products. Products listed on our website are independently sourced and are not affiliated with, endorsed by, or officially supplied by the respective brand
2. Product Quality & Brand Disclosure
At THSIX Powered By Wellnova life, we focus on offering high-quality, affordable footwear inspired by contemporary and premium footwear styles.
Our products are selected based on factors such as:
- Appearance and design
- Material quality
- Comfort
- Finishing
- Construction
- Overall value for money
Because our products are offered at significantly more affordable prices, customers should understand that they may not have the same materials, manufacturing process, durability, packaging, warranty, or specifications as products sold directly by premium international brands.
Important Brand Disclosure
The website primarily offers non-branded products. Products listed on our website are independently sourced and are not affiliated with, endorsed by, or officially supplied by the respective brand
Any product that resembles, takes inspiration from, or references the general style of a well-known brand should not be understood as being manufactured, sponsored, endorsed, affiliated with, or authorized by that brand.
Third-party brand names, trademarks, logos, or other intellectual property remain the property of their respective owners.
thsix does not intend to mislead customers regarding the origin or authenticity of products.
Customers are encouraged to carefully review the product description and applicable disclosures before placing an order.
3. Affordable Quality
Our pricing reflects our business model of providing stylish footwear at accessible prices.
We aim to provide products with an excellent balance of:
Style + Comfort + Quality + Affordability
However, no representation is made that our products are identical in quality, materials, durability, technology, or manufacturing standards to authentic products sold by established premium brands.
Our products should therefore be purchased based on the product description, photographs, specifications, and information provided by thsix, rather than on comparisons with the original products of third-party brands.
4. Product Variations
Due to differences in manufacturing batches, materials, lighting, photography, and display devices, minor variations may occur in:
- Colour
- Material texture
- Stitching
- Finishing
- Shape
- Packaging
- Minor dimensions
Such variations do not automatically constitute a product defect.
However, if a product has a significant defect or is materially different from the product ordered, customers may contact us under our Return & Refund Policy.
5. Product Images & Descriptions
We make reasonable efforts to ensure that product photographs and descriptions accurately represent the products offered.
Actual product appearance may vary slightly depending on:
- Screen settings
- Lighting conditions
- Photography
- Manufacturing batches
Customers should review the complete product description before placing an order.
6. Product Availability
All products are subject to availability.
If a product becomes unavailable after an order is placed, thsix may contact the customer regarding an alternative product, revised fulfillment timeline, or applicable refund.
7. Pricing
Prices displayed on the thsix website are subject to change without prior notice.
We reserve the right to correct accidental pricing, inventory, technical, typographical, or product-information errors.
If an order has been placed at an incorrect price due to an obvious error, we may contact the customer before processing the order or cancel the order and provide an applicable refund.
8. Orders
When you place an order through our website, you provide an offer to purchase the selected product.
Orders are subject to acceptance and successful processing by thsix.
We reserve the right to cancel or decline an order for legitimate reasons, including:
- Product unavailability
- Incorrect pricing or product information
- Incomplete customer information
- Suspected fraudulent activity
- Delivery restrictions
- Repeated fraudulent or abusive COD orders
- Legal or operational reasons
If an order is cancelled after payment has been received, an applicable refund will be processed.
9. Payment
THSIX Powered by Wellnova life may offer prepaid payment methods and Cash on Delivery (COD), depending on location and availability.
Customers must provide accurate payment and contact information when placing an order.
Any applicable charges will be displayed during checkout before the order is completed.
10. Cash on Delivery
COD may be available for selected locations and orders.
Availability may depend on:
- PIN code
- Order value
- Courier serviceability
- Previous order history
- Other operational considerations
thsix may restrict COD for customers or locations where repeated order refusals, fraudulent activity, or misuse of COD has been identified.
11. Shipping & Delivery
Orders are processed and delivered according to our Shipping Policy.
The delivery timelines displayed on our website are estimates and may vary due to courier delays, weather, public holidays, transportation disruptions, incorrect customer information, or circumstances outside our reasonable control.
12. Returns, Exchanges & Refunds
Returns, exchanges, and refunds are governed by our Return & Refund Policy.
Customers should review the Return & Refund Policy before purchasing.
Products eligible for return or exchange must satisfy the conditions specified in that policy.
13. Order Cancellation
Customers should contact thsix as soon as possible if they wish to cancel an order.
Once an order has been processed, packed, or shipped, cancellation may no longer be possible.
If cancellation is no longer possible, the customer may follow the applicable return procedure after receiving the product.
14. Customer Responsibilities
Customers are responsible for:
- Providing accurate delivery information.
- Providing a valid mobile number and email address where applicable.
- Reviewing product information before purchasing.
- Selecting the appropriate shoe size.
- Checking the product upon delivery.
- Using the product appropriately.
- Following the applicable return and exchange requirements.
15. Website Use
Customers agree not to misuse the thsix website, including by:
- Placing fraudulent orders.
- Providing false information.
- Attempting unauthorized access.
- Interfering with website functionality.
- Using automated systems to abuse the website.
- Engaging in activities that could harm thsix or other customers.
We reserve the right to restrict access to our website where reasonably necessary.
16. Intellectual Property
Content created by or for thsix, including website text, graphics, photographs, branding, logos, and website design, may be protected by applicable intellectual-property laws.
Customers may not reproduce, copy, modify, distribute, or commercially exploit thsix's original content without permission.
Nothing in these Terms transfers ownership of any third-party intellectual property to thsix or its customers.
17. Third-Party Brand References
Any reference to third-party brands in product descriptions, comparisons, search terms, or other website content must not be interpreted as an indication that thsix is affiliated with, sponsored by, endorsed by, or authorized by those brands unless expressly stated.
Third-party trademarks and intellectual property remain the property of their respective owners.
18. Accuracy of Information
We make reasonable efforts to keep our website information accurate.
However, occasional errors may occur relating to:
- Product descriptions
- Prices
- Images
- Inventory
- Specifications
- Delivery estimates
When an error is identified, we reserve the right to correct the information.
Nothing in these Terms is intended to remove or restrict any rights available to customers under applicable law.
19. Limitation of Liability
To the extent permitted by applicable law, thsix shall not be responsible for indirect or consequential losses resulting from circumstances outside our reasonable control, including courier disruptions, delivery delays, website interruptions, or technical failures.
Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable law.
20. Force Majeure
THSIX Powered by Wellnova life shall not be responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, severe weather, transportation disruptions, government restrictions, strikes, technical failures, or other unforeseen circumstances.
21. Privacy
Customer information is handled according to our Privacy Policy.
By using our website and placing an order, you acknowledge that information may be processed for order fulfillment, payment processing, delivery, customer support, fraud prevention, and other purposes described in our Privacy Policy.
thsix shall not be responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, severe weather, transportation disruptions, government restrictions, strikes, technical failures, or other unforeseen circumstances. Customer information is handled in accordance with our Privacy Policy and applicable law. By using the thsix website or placing an order, you acknowledge that information may be collected, used, stored, and processed for legitimate business purposes. Information may include your name, mobile number, email address, billing details, shipping address, order details, and other information you voluntarily provide. We may use customer information to create, confirm, process, and fulfill orders. We may use information to arrange shipping, delivery, returns, exchanges, refunds, and customer support. We may use information to process or facilitate payments through applicable payment service providers. Payment information may be processed by third-party payment providers according to their own terms and privacy practices. We may use information to communicate with customers about orders, delivery updates, service requests, and important transactional matters. We may use information to respond to questions, complaints, feedback, and customer-support requests. We may use information to help detect, investigate, prevent, or address fraud, misuse, abuse, unauthorized transactions, and other security risks. We may collect limited technical information such as IP address, browser type, device information, operating system, pages visited, and website interaction data where supported by our website or service providers. Technical and usage information may be used to maintain website security, improve functionality, troubleshoot issues, and understand how customers use the website. Cookies and similar technologies may be used where applicable to support website functionality, preferences, analytics, security, and other legitimate website operations. Customers may be able to manage certain cookie preferences through available browser or website controls, subject to technical limitations. We may share necessary information with service providers who help us operate the business, including payment processing, logistics, shipping, technology, hosting, customer support, analytics, and security providers. Service providers may receive only the information reasonably necessary to perform the services they provide to us, subject to applicable contractual or legal requirements. We may disclose information when required by law, regulation, court order, governmental authority, legal process, or to protect our legal rights and safety. We may retain customer information for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with legal and accounting obligations, resolve disputes, and enforce agreements. We take reasonable administrative, technical, and organizational measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or destruction. However, no website, electronic transmission, storage system, or internet-based service can be guaranteed to be completely secure. Customers are responsible for keeping their account credentials, devices, and other access information secure where applicable. Customers should promptly contact us if they believe their account, order information, or personal information has been accessed or used without authorization. We do not intentionally request sensitive personal information unless it is reasonably required for a lawful business purpose or specifically supported by the applicable service. Customers should avoid submitting unnecessary sensitive information through website forms, email, WhatsApp, or other communication channels. Where applicable, customers may have rights relating to access, correction, deletion, withdrawal of consent, restriction, or other handling of their personal information, subject to applicable law and legitimate business or legal requirements. Requests relating to personal information may be submitted using the contact details provided in the Contact Us or Grievance Redressal section. We may update our privacy practices from time to time to reflect changes in our services, technology, business operations, or applicable legal requirements. Any material changes to the Privacy Policy will be communicated or published through appropriate website updates where required. For complete information about the collection, use, storage, sharing, retention, and protection of personal information, customers should read the separate thsix Privacy Policy. THSIX Powered by Wellnova Life.
22. Customer Complaints & Grievance Redressal
If you have a complaint regarding a product, order, payment, delivery, return, refund, or any other matter, please contact our customer support team.
Brand: Samyak Avinash Matre / THSIX powered by Wellnova Life
Email: support@thsix.com
Phone/WhatsApp: +91 7758879173
Business Address: Flat No.201 Chintamani Ruby 8th Mile Amravati Road Nagpur Maharashtra - 440023
We will make reasonable efforts to review and resolve genuine customer complaints in accordance with applicable laws and our policies.
23. Changes to These Terms
THSIX Powered by Wellnova life may update these Terms of Service from time to time to reflect changes in our business, products, policies, or applicable legal requirements.
The updated version will be published on this page with the revised "Last Updated" date.
24. Governing Law
These Terms are governed by the applicable laws of India.
Any dispute shall be handled in accordance with applicable Indian law and the jurisdiction of courts having appropriate jurisdiction.
25. Contact Us
For questions regarding these Terms of Service, please contact us:
THSIX Powered by Wellnova Life
Email: support@thsix.com
Phone/WhatsApp: +91 7758879173
Business Address: Flat No.201 Chintamani Ruby 8th Mile Amravati Road Nagpur Maharashtra - 440023
By using the thsix website or placing an order, you acknowledge that you have read and understood these Terms of Service.